Our Process

From discovery to delivery

At Proxima360, we believe that the key to success in the retail industry lies in a personalized approach to analyze your current and future retail roadmap, as well as your data strategy, data channels, and sources and consumption of your data. By taking this approach, we can help you unlock the true value of your data, create a detailed understanding of consumers' DNA, and empower you with timely data access for faster decision-making across the entire enterprise value chain.

 Our goal is to enable collaboration and ensure that you are equipped with the insights and tools needed to drive growth and profitability. Trust us to guide you on a smart way forward towards success in the retail industry. 

Our Process


Discovery & Planning

At Proxima360, we put a strong emphasis on the discovery and planning phase to set clear goals and objectives. Discovery involves gathering requirements, analyzing the business needs, and understanding the problem domain. This phase helps in identifying the scope of the project and determining the feasibility of the solution. Planning involves defining the project timeline, identifying project milestones, and determining the resources required for the project. For us, a well-planned project ensures that our team is aware of the project's requirements, and the project is completed within the defined time and budget constraints.



Blueprinting is a crucial process that involves mapping out the existing and desired systems, processes, and workflows of a client's organization. This process helps us in identifying gaps and areas of improvement, create a plan for the implementation of new technology solutions, and ensure the successful adoption of these solutions. During the process, there is a continuous collaboration between Proxima360’s team and the client's stakeholders to ensure that the solution is tailored to the organization's specific needs. The resulting blueprint serves as a guide for the implementation process and ensures that the client's goals and objectives are met.


Solutions Design 

Based on a successful blueprinting session, the solution design process considers the technical feasibility, cost-effectiveness, and scalability of the proposed solution. The process includes defining the scope, conducting research, analyzing data, and proposing a solution that aligns with the client's business goals.


Solutions Implementation 

Software solution implementation, which is our key competency, involves translating the proposed solution design into a functional system that meets client's business needs to optimize their business processes and improve productivity.


Support & Maintenance

We provide training, support, and ongoing maintenance to ensure that the solution remains effective and continues to meet the client's needs. Our support services help ensure that the solution remains functional, secure, and up-to-date, and that the client's business operations continue smoothly. We also provide regular updates and improvements to the system to keep it up-to-date with the latest technologies and trends.