When it comes to Fast Fashion, this brand keeps itself trendy on runway. In order to keep this top line fashion retailer run its operations smoothly Proxima360 was trusted to be its only advisor. Check below for specific challenges and solutions we undertook and delivered.
- In a Nutshell
- Challenge area: Inventory discrepancies & loss of sales.
- Solution: Stabilized Oracle Retail Implementation.
- Start-to-Finish: 6 months
- Key Proxima360 Expertise Utilized: System Stabilization.
- Added Value: Reduced IT expense from 5M to 3M.
- Challenge Area:
- Items not flowing properly from SRM into XStore due to poor implementation of Oracle ERP applications.
- Missing fields for items in XCenter progpagated to local store DB resulting in ‘item not found’ while registering item sale.
- Dummy or generic SKU’s were used to make sale for missing items in DB.
- Unrealistic Market penetration analysis due to dummy SKU sales.
- Loss prevention failure in keeping track of inventory due to dummy SKU sales.
- Solution:
- Stabilized Oracle Retail Implementation for proper inventory flow.
- Streamlined multiple business operations and processes to adhere to standard ERP procedures.
- Improved corporate communication and procedures by adding intranet within the company.
- In a Nutshell
- Challenge area: Digital payments or credit card transactions.
- Solution: Implementation of EMV/Chip&Pin Solution for seamless transactions.
- Start-to-Finish: 6 months
- Key Proxima360 Expertise Utilized: End-to-End Solutions
- Added Value:Revenue increase around 5M.
- Challenge Area:
- Missing or unstable digital payment structures within the system.
- Multiple locations deployment.
- Solution:
- Implementation of EMV/Chip&Pin Solution with integration to Chase Paymentech and AJB.
- Development of UAT processes and management of UAT execution by key business resources from the finance and store operations departments.
- Deployment of payment solution across all locations and re-configuration of VeriFone signature pad devices.
- Development of BRD documents for project engagement.
- In a Nutshell
- Challenge area: Missing or inefficient e-commerce solutions.
- Solution: Demandware & Radial integration.
- Start-to-Finish: 6 months
- Key Proxima360 Expertise Utilized: End-to-End Solutions
- Added Value:Revenue increase 5M.
- Challenge Area:
- Online store operations with inefficient e-commerce implementation.
- No secure payment services.
- Solution:
- Demandware & Radial OMS sitewide implementation.
- Integration and process flow development of Loyalty program and Gift card program using CRM, Demandware and Radial.
- Integration of Radial Fraud detection program.
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